Shipping policy

We aim to provide a seamless shopping experience for our customers, including efficient and reliable shipping services. Please review the following information regarding our shipping policies:

Shipping Providers:

Ireland and Northern Ireland: Orders destined for Ireland and Northern Ireland will be dispatched through trusted carriers such as DPD and Fastway. We offer Next Day Service to ensure you receive your order promptly.
Europe and United Kingdom: Orders bound for Europe and the United Kingdom will be shipped via reliable carriers like DPD or An Post.

Delivery Time:

Ireland and Northern Ireland: Our Next Day Service ensures speedy delivery within Ireland and Northern Ireland. Orders placed before 1 PM, Monday through Thursday, will be delivered the next day. Orders placed after 1 PM or on Fridays, weekends, or public holidays will be processed on the next working day.
Europe: Orders shipped to European destinations typically take approximately 2-4 working days to reach you.

Tracking Information:

For your peace of mind, all orders will be fully tracked by our trusted carriers, which may include DPD, Fastway, or An Post. You will receive an email with tracking information as soon as your order is dispatched. This tracking code allows you to monitor the real-time location and status of your order on the courier's website.

Shipping Costs:

Ireland and Northern Ireland Rate: We charge a flat rate of €5.95 for shipping to Ireland and Northern Ireland for orders up to €15 to €60 . However, orders over €60 are eligible for free shipping. Standard Shipping (Orders under €15) €8.95
United Kingdom and Europe Rate: For orders to the United Kingdom and Europe, we offer shipping at a flat rate of €16.

If you have any questions or require further assistance regarding our shipping policies, please do not hesitate to reach out to us. We are committed to ensuring your shopping experience is enjoyable and hassle-free.

Your satisfaction is important to us, and we appreciate your trust in Duo Hook